The False Alarm Management Solution (FAMS) is an effective solution for local public safety agencies struggling to contain the costs associated with residential and commercial False Alarm Calls. FAMS provides the technology, implementation services, and ongoing operational resources to deliver a total solution that requires no financial upfront investment or personnel support from the agency. Numerous public safety agencies across the US are satisfied users of FAMS today.
As the aggressive marketing practices of security companies rapidly expanded the installed base of alarm systems in the last decade, police and fire departments routinely experienced false alarm rates of 95% - 99%. Cities desperate to curtail response costs and optimize officers’ effectiveness enacted ordinances to regulate and manage security systems, only to create a new cost to manage and enforce those laws.